Help
How can we help?
Browse the 30 articles below, search for an answer, or write to us directly. The Chronicle is a small team — we read every message.
5 articles
Getting Started
Install the app, create an account, and read your first chapter.
5 articles
Gameplay
Investigations, votes, factions, action points, and the daily ritual.
5 articles
Account & Billing
Subscriptions, refunds, payment methods, and account settings.
5 articles
Technical
Crashes, sync issues, performance, and platform-specific quirks.
5 articles
Community
Covens, theories, reporting, and the rules of conduct.
5 articles
Story & Lore
Spoilers, canon, secrets, the lore wiki, and how the world works.
Most helpful articles
Response times
Support SLA
General 48h · Account 24h · Payment 12h · Safety 4h · Breach 1h
Still need help?
Open a ticket and we'll respond — usually within 48 hours, much faster for safety issues.
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