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Contact support

Couldn't find an answer in the help center? Open a ticket. We read every message — usually within 48 hours, much faster for safety issues.

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We respond within 48 hours for general inquiries, faster for safety issues. See our SLA for the full breakdown.

Response times

Safety issues
4 hours
Payment problems
12 hours
Account & billing
24 hours
General inquiries
48 hours

Times are measured in business hours (Vilnius, EET/EEST). We usually respond well inside these windows.

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