Category
Account & Billing
Subscriptions, refunds, payment methods, and account settings.
1 min read
Cancel Chronicle+
Subscriptions are managed by the store you bought through, not by us. We never autocancel for you, and we cannot cancel on your behalf — this is enforced by Apple and Google. 1. Open Settings → [your …
- cancel
- subscription
- chronicle-plus
1 min read
Change your username
You can change your username, but the system enforces a few rules to keep things sane. 3–20 characters. Letters, numbers, and underscores only. No spaces, no emoji. Must be unique sitewide. Cannot be …
- username
- settings
- account
1 min read
Chronicle+ subscription
Chronicle+ is the optional monthly subscription. It is not required to play. The base game is free forever. Audio narration — every chapter narrated by an AI voice. +20 daily Action Points — a passive…
- subscription
- chronicle-plus
- billing
1 min read
Delete your account
You can delete your Living Chronicle account at any time. Deletion is final. 1. Open Settings → Account → Delete account. 2. Read the consequence summary. 3. Type your username to confirm. 4. Tap Dele…
- delete
- account
- gdpr
- privacy
1 min read
Request a refund
Most purchases in The Living Chronicle are processed by Apple or Google, so refunds go through them — not us. Visit [reportaproblem.apple.com](https://reportaproblem.apple.com), sign in, find the purc…
- refund
- billing
- eu
- consumer-rights
Still need help?
Open a ticket and we'll respond — usually within 48 hours, much faster for safety issues.
Contact support